I applied through an employee referral. I interviewed at T-Mobile (Arlington, VA) in Oct 2017
Interview
Took about 30 minutes, you interview with 3 different managers. They're very big on customer service and sales experience and they'll ask a lot of questions targeted around that. But they're usually very friendly and they make the interview not super uncomfortable . Overall an easy experience.
Interview questions [1]
Question 1
Give an example of an occasion that I overcame a customer hesitation and was able to lock down a sale