The hiring process at T-Mobile takes an average of 21 days when considering 1 user submitted interviews across all job titles. Candidates applying for Consultant had the quickest hiring process (on average 21 days), whereas Consultant roles had the slowest hiring process (on average 21 days).
It was a very straightforward process, and didn't utilize any type of STARS type format for responding to the questions themselves. It's actually more important for you to bring points to touch upon yourself
Interview questions [1]
Question 1
They just asked general questions about my background.
I applied online. I interviewed at T-Mobile (Los Angeles, CA) in Apr 2021
Interview
2 or 3 interviews, can be a group interview too. Ask questions related to sales and great customer experience. Look for candidates who are open to coaching, who set goals for themselves, and do the right thing when no one is looking
I applied online. The process took 1+ week. I interviewed at T-Mobile (Albuquerque, NM) in Oct 2021
Interview
Interview was conducted in 2 parts. 1) A session where you make an audio/video recording answering some basic questions about yourself; 2) A digital interview through the T-Mobile interface for HireVue.
Interview questions [1]
Question 1
They asked the usual customer service competencies but also had a small roleplay session of aiding a customer with their T-Mobile data plan heading into an out-of-country vacation.