I applied online. The process took 2 days. I interviewed at T-Mobile (Cupertino, CA) in Jul 2021
Interview
All Easy and general questions about my past experiences as an applicant with skills in marketing, sales, and engineering background. Very cooperative and skillful interviewers that want to help applicants feel comfortable.
Interview questions [1]
Question 1
Any experience with marketing and building a business?
First interview was with assistant manager we talked about the role and she asked me my sales background. I was also asked to sell a pin as a practice scenario
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Interview questions [1]
Question 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services