T-Mobile Account Manager interview questions

I filled out the application online, got a call the next day for the phone interview, filled out the background check, and go in for the face to face interview tomorrow

First there was an internet test that took about an hour, and I move fast. It wasn't very difficult tho. It basically asked what your reactions would be in certain customer service and moral situations. Next, they call you in for an interview, which is 2 on 1. You run through various mock customer service scenarios once again. I got called back that same day for a phone interview. Next is a pretty long, but clumsy background report. The company they get to outsource the check has a hard time even verifying information with current phone numbers and address you give them. Next is the hire. Good luck folks!