I applied in-person. I interviewed at Sunglass Hut (Bronx, NY) in May 2021
Interview
The interview process felt long. Due to having to go through 3 rounds of interviews. Two at two different locations & 1 on the phone. The interview was conducted by two Store Mangers and then the region manager on the phone.
Interview questions [1]
Question 1
How would you be able to get a customer interested in an item?
Asked about experience, situational questions (was there ever a time where), if I'm interested in fashion, and register skills. Then the second in person part was role playing approaching a customer, giving advice, and testing a little knowledge about sunglasses like shapes and color theory.
Interview questions [1]
Question 1
Was there ever a time where you had to deal with a difficult customer?
Phone (asked about availability, location & if I wanted full time/part time) then in person. Asked simple scenario questions about how I handled conflict and describe how I would sell stuff.
Interview questions [1]
Question 1
If I could speak any other languages? Can I interact with a diverse group of people?
I applied through an employee referral. I interviewed at Sunglass Hut
Interview
It really depends on your manager as there’s no specific set guidelines. Generally easy questions and basic questions regarding sales. I’ve helped my manager come up with scenarios on top of some easy basic questions.