I had to go through 2 phone interviews, a Skype interview with 3 people, an in person interview with the area manager, an interview with a studio manager and another interview with the studio manager I would be working with which included a shadow shift. The process was long but incredibly easy. I'd like to point out that there was another interview shcheduled that I showed up to early. I waited for a 1/2 hour and even though the woman who was supposed to interview me was upstairs she did not come down and had the front desk staff ask me to reschedule with her via email. She couldn't even tell me herself...should of ended the process there as I had a horrible experience moving forward.