I applied online and then was called by the store director of the Richmond store. We set up a time for me to come in. We had great conversation, almost didn't feel like an interview. Next, a store director from a store in North Caroline did a second interview. Again, had a great personality and didn't feel like a stiff interview. I then met with the District Manager of this region. With the store director, we talked about my past work history and events and hiring. Again, was very comfortable. My last phone interview was with a District Manager from the Chicago area. She was little more of a tougher interview. A little more rigid questions and feedback. The next phone call I received, I was notified I got the job! There was great communication with the store director the whole time throughout the process.
Interview questions [2]
Question 1
Tell me about your responsibilities in your current position.
I applied online. The process took 3 weeks. I interviewed at Sephora (Colorado Springs, CO) in Mar 2014
Interview
I applied online. It took about 2 weeks then I got an email inviting me to a group interview. Try to be as cheery & upbeat as possible! They really pride themselves on upbeat cast members who can provide great customer service. There was about 7 of us which took about an hour. Because it's a group interview, try to stand out as much as possible. (everyone wears mostly black to the interview)
3 days later I received another email asking me to come in for a one on one interview. This one was really short. They asked about availability and when I could start. I then had to do a demo which is where you role play as a cashier. It's a bit awkward but they really just want to see how you interact with the clients. I was offered the job during that interview and was sent an email a few days later with the specifications of the job offer.
Interview questions [1]
Question 1
Why do you want to work at Sephora?
Tell us about a time a person asked you to go against company policy and how did you handle it.
Tell us about a time you received really great customer service?
Tell us about your work history and how that will apply to Sephora.
I applied in-person. The process took 3 weeks. I interviewed at Sephora (Scarborough, ON) in Mar 2015
Interview
telephone interview
in person group interview
another interview 2 weeks later
the interview was rather long and unnecessary.. if you want someone to work for you, you should hire them.. especially when they;'re c;early super talented.