River Island interview questions

You will have to complete an online application form like you do for most employers. They will ask you for your qualifications, experience, and basic information... then if they like you... you will be invited to a "recruitment fair"... and they will ask you to book in a slot. If there is one position.. expect there to be around 50 candidates. I was interviewed for a new store and there were around 500 candidates for about 20 permanent positions. The recruitment fair usually takes place over a week with 2 sets of interviews each day. There was about 20 people in my group.. and we all went into the training room. You wrote your name on a piece of paper and stuck it to your chest so everyone (and the managers) knew who you were. You then had to go round the room and the manager would pick on someone different each time to deliver an "ice breaker"... so you had to say your name, something interesting about you, and why you want to work for River Island. Everyone did this once, then we went round again saying one truth and one lie about ourselves, and everyone had to guess which statement was a lie (I said I had three sisters and a poodle or I've lived in Australia for 3 years). You then got put into groups for 5/10 minutes and had to plan a 5 minutes presentation on how to give great customer service, and why you want to work for River Island, which you delivered to the rest of the room. THEN, everyone individually had to stand up and say why they were wearing what they're wearing (I was wearing blue ripped skinny jeans and a cheque blouse: I said because it's on trend and similar to River Island style and it's comfortable) THEN you got group interviewed in the same groups you were in giving the presentation. The whole interview lasted around 2.5/3 hours! And the whole duration of the process lasted around 4 weeks.

Well, to start us off they brought us up to the storage room where they split us up into two groups (there were 13 of us all together). From there we were given a sheet of paper with some questions on it mainly covering customer service, like what is you idea of good customer service, how would your knowledge of fashion benefit a customer when needed etc. That took 20 minutes and we did that exercise twice, and they jumbled the groups up for the second time. We then got asked about what we were wearing and why we wore it. I just wore a black dress, black and white belt, pink cardigan and pumps so I explained that I thought it were casual and formal and I added the pink cardigan to brighten the outfit up a little. It is SO important to be chatty and engage in convocation, they are looking for someone who won't be afraid to talk to strangers. Now on to the 1-1, this was probably the hardest part in my opinion, probably because I didn't prepare myself for some of the questions which is my bad! But research the business as knowing a lot about the lilacs will really impress them. All and all it was ok, and the fact there were more people there actually made it less nerve wrecking because you know they're all just as nervous as you! It's really nothing to stress yourself over, just make an effort and prepare yourself and it will be fine! :)