Ramp Customer Service Representative interview questions

Talked to one recruiter, conversation was vague and she asked general questions about my experience. I did not get an offer and when I asked for feedback it was very vague simply stating they had many experienced applicants.

Great initial interview followed by a swift invite to interview with the hiring manager. No time wasted which I appreciated. Afterward was a QBR role play. I've done numerous QBR's over the course of my career, though never one's for which very few details were provided, so it was a guessing game. For this reason I went with the details obtained during the hiring manager interview which set the goal to engage the client in greater card spend. This was not the path they were looking for which is absolutely fine, but they almost seemed angry that I misunderstood the assignment went in another direction with the QBR. Long story longer: For QBR, know that this isn't a true QBR role play with an "established client" - this is an opportunity to showcase you know the product and how it functions near inside out. Assume the spend available in the scenario is not with Ramp and try to understand how to convert the client to full Ramp engagement. Be prepared to answer questions on how Ramp is utilized with other platforms, etc.