Conversation about work experience and qualifications. Some quick legal questions on claims, consumer and contract law. Scenario based questions on contract and consumer law which they only expected fast / simple responses.
Interview questions [1]
Question 1
Example of working in a team
Example of dealing with a client complaint
Example of multitasking
Why I wanted this role
I applied online. The process took 4 days. I interviewed at RAC (Bristol, Inglaterra) in Nov 2023
Interview
A Brief introduction of myself, and an overview to the job description, followed by a series of questions. The interviewer was very reassuring throughout and sustained a good rapport, making me feel calm and collected
Interview questions [1]
Question 1
Have I ever been in a circumstance of training other people at work, and what approach would I take to ensure efficient teaching?
Have I ever had to deal with customer complaints, and how would I approach the situation?
Have I ever been in a position of pressure at work and how do I respond to it?
What motivates me in a work environment the most?
One interview with manager/team leader. They were both lovely and I found the interview process ok but I have heard that they used to have multiple stages. My interview went well and was fairly relaxed.