RAC Team Manager interview questions

Very long winded process. Was first of all asked to attend atour of the RAC centre and be told about the role, then had to do 3 skills tests online as well as a personality test. Having passed these tests was invited into a face to face competency based interview and a role play situation. Lastly following the interview was asked to complete a 2 hour case study. I then was told sorry you scored X % but the benchmark was Y%, no feedback as to what had let me down or what I could have done better.