Qatar Airways Customer Service (CSR) interview questions
based on 18 ratings - Updated Oct 14, 2025
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
85%
Applied online
Applied online
15%
In Person
In Person
Interview search
18 interviews
Viewing 16 - 18 of 18 Interviews
Qatar Airways interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Qatar Airways with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Qatar Airways overall takes an average of 68 days.
Common stages of the interview process at Qatar Airways as a Customer Service (CSR) according to 1 Glassdoor interviews include:
Other: 100%
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I applied online. The process took 3 months. I interviewed at Qatar Airways (New York, NY) in Dec 2016
Interview
Received a call from recruiter in December 2016. She stated that she would call me back to schedule an in person interview with hiring manager and herself within the next two weeks. 4 -5 weeks passed by and I did not hear anything and just moved on. February 2016 she reaches out and ask to schedule an in person interview. After scheduling the interview and cancelling it 3 times she just never replied back or reached out to me although she said she would.
Interview questions [1]
Question 1
It was literally a 5 minutes call where she asked my salary and why I wanted to move
face to face oral, skype and written interviews were all used. Video viewing was part of the process too. The process also required the medical examinations. Presentations were also done.
I applied online. I interviewed at Qatar Airways (Cape Town) in Jan 2016
Interview
I applied online and then got a response were we i was invited for an online assessment.I had for download a few softwares to ensure i could access the interview questions.
Interview questions [1]
Question 1
What qualities do you have that will help you excel in the role