easy, straightforward and not very long. more like a conversation. got an offer the same day a few hours after the interview and started training the following week - overall, easy and decent experience
Interview questions [1]
Question 1
customer service is experience, gave some scenarios
I applied online. The process took 1 week. I interviewed at Philz Coffee (Los Gatos, CA) in Jan 2022
Interview
An interview was set up shortly after I applied (within a week). First, there was a recruiter, then the store lead, then the area lead would interview (over the course of a week or two).
Interview questions [1]
Question 1
They will ask how you would handle a disgruntled customer situation.
Three step process. At first went through a prescreen with the recruiter. Then moved on to a zoom interview with the hiring manager. Last interview was with the head of HR.