Asked a series of situational questions! be yourself, and talk about customers a lot. Very friendly interviewer. They want to know who you are and what you’re passionate about. Having a interest in coffee is a plus, and they really want you to want to work there and be passionate about people.
Interview questions [1]
Question 1
Name a time you had a difficult experience with a person
I applied online. The process took 1 week. I interviewed at Philz Coffee (San Francisco, CA) in Sep 2021
Interview
Easy recruiting then interview, basic behavioral and scenario questions about the role and how you could fit the role and it's mission. Overall, they will take you if they feel thar you will fit their location's needs
First interview is with a recruiter, usual questions why you want to work there, why you’d be a good fit. Recruiter explains culture and environment and then a second interview with a store manager.
Interview questions [1]
Question 1
Tell me about a time, if you worked in a customer service related role, that you turned around a negative experience in to a positive one.