I applied online. The process took 2 weeks. I interviewed at Pep Boys in Jan 2010
Interview
initial communication was a brief phone interview asking general knowledge type questions. first in person interview was with the Area Director with a more formal question and answer format highlighting experience, education and experience. third interview was basically a repeat of the first with the addition of a member of human resources and store manager involvement
I applied through other source. The process took 4 weeks. I interviewed at Pep Boys (Everett, WA) in Oct 2012
Interview
Contacted Area Manager directly after submitting info on Corp web-site. Response arrived by phone about a week later. Interviewed at potential work location. Softball questions and little of the BS encountered in hiring processes of other large corp. employers. Even though interview occurred about 3 weeks after application submitted to corp. web-site, Area Manager appeared to be working off the information that had been emailed to him directly by me. It seemed that Area Manager had the ability to make a hiring decision on the spot but may have chosen to wait until the application submitted to his corp. office made it's way through the normal channels. He did ask about salary requirements and offered a ball-park number that could be expected.
Interview questions [1]
Question 1
Nothing asked was difficult or unexpected for the typical applicant.