Glassdoor users rated their interview experience at PayRetailers as 50% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Team Leader and Analista Júnior rated their interviews as the hardest, whereas interviews for Team Leader and Analista Júnior roles were rated as the easiest.
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The recruiter reached out to me on Linkedin with the link to apply then asked to have a quick call to run through the specifics. At the end of that call she said I will pass this on to the manager and we will schedule the next interview. I never heard from them again.
I applied online. The process took 4 weeks. I interviewed at PayRetailers in Jun 2025
Interview
A entrevista foi bem simples, uma etapa com o RH e outra com o supervisor, porém após a entrevista com o supervisor a empresa dá um "ghosting" nos candidatos, não respondem e-mail e simplesmente ignoram a existência das pessoas que participaram do processo. Acho muito desrespeitoso a forma como tratam as pessoas após o processo seletivo, o mínimo que se espera é respeito mas nem isso..
Lamentamos saber que tu experiencia con nuestro proceso de entrevistas no cumplió con tus expectativas. Valoramos comentarios como el tuyo porque nos ayudan a mejorar, y revisaremos tus observaciones para asegurarnos de que futuros candidatos tengan una mejor experiencia.
I applied through an employee referral. The process took 2 weeks. I interviewed at PayRetailers (Barcelona) in May 2025
Interview
The interview process for the Merchant Support Analyst role at PayRetailers starts with a screening call from HR to review your background, motivation, and availability. If successful, you’re given a practical assessment with case scenarios and an Excel task to evaluate your customer support and analytical skills. The next stage is a technical interview with a team lead, focusing on your experience handling customer issues, tools like Zendesk or Excel, and how you work under pressure. If selected, you'll receive a formal offer and onboarding instructions.
Interview questions [1]
Question 1
Redacción de correos para distintos públicos (cliente final, proveedor, partner)
Análisis de datos en Excel
Thank you for sharing your positive experience of our interview process! We strive to create a professional and welcoming environment for all candidates. We wish you the best of luck in your career.
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