Had one group interview during the hiring process. Was a very chill, kind environment with open dialogue for each question. One question would be asked and everyone involved in the interview had a chance to answer. It was great because most questions became more of a conversation.
Two zoom calls, very friendly, typical questions about retail experience and customer service situations. First call is more general, about yourself and why Patagonia and second call is more specific about experiences.
Interview questions [1]
Question 1
Talk about a time when you and a co-worker had a dispute
I applied online. The process took 2 days. I interviewed at Patagonia (Palo Alto, CA) in Dec 2023
Interview
Very impersonal interview process, starting with an video response questions as a screening. I thought the instructions were pretty unclear and I appreciate a more personal call as opposed to essentially performing on camera to send to the hiring team.
Interview questions [1]
Question 1
A customer is having trouble with equipment that they bought and are looking to replace or refund the item. How would you handle the interaction?