I applied online and was invited to the group interview process in Knoxville. Registration was easy, it started about two minutes late but went quickly because we only had 36 applicants. Everyone was seated by about 8:30 am when registration closed at 8:45 am. They started the presentation at 9:00 am. They showed us the exact two videos that are on the PSA website, embedded in a PowerPoint presentation. Each of the flight attendant recruiters took a section of the PowerPoint. Overall they stressed the realistic aspects of the job (low starting pay, $15,800 a year, away from home 21 days a month, etc.) that after a few slides made it feel sliding toward negativity. It was almost like they were trying to make people leave to not have to make as many decisions, which they tell you you can do afterwards with "no hard feelings."
After the presentation they have you take a break for about 20 minutes and then they bring you back in the room in numerical order. As they call each row to come up to the front, it appears the one flight attendant who asks you one question is looking you over, judging your appearance--physical and how you're dressed. Everyone was dressed professionally, no "hoochie mamas" like some of the other descriptions on here.
The one flight attendant who was the point person had you come to the center and asked you a question then you read part of the usual safety announcement. Really it appeared to me and a couple of people who I had hung around with for the morning that this part of the process is for them to judge you on if you look like a flight attendant. The real stuff was going to be face to face. The questions she asked doesn't let them see your qualifications and allow you to sell yourself. A question they repeated three times out of 36 was, "What would be the newspaper headline of your life?" Say what???
Others have said the first group they call after the 45 minute break was the ones they don't take and the second was face to face. In this case it was reversed. They interviewed a majority of the 36 people and I was in the minority group that was not interviewed. I said earlier the panel portion was to judge you on your looks rather than your skills. Let me attempt to back this point up. For face to face interviews they took people who were pretty good looking but stumbled over the answer to their panel question and a few who screwed up the safety announcement. One guy who made the cut barely spoke English after they specifically said earlier you had to be fluent in English. In our group who were sent home, there were those who nailed the panel question and a couple who recited the line from the safety announcement from memory. Most of the group sent home honesty weren't that great looking. I have a little bit of a belly on me for instance. And to top it off, they specifically asked us to not ask a recruiter what it was that got us sent home. If that doesn't scream ,"We judged you on your looks rather than your skills" I don't know what does. I have over 16 years of airline experience at two airlines, including management experience at both. How was I not qualified to at least be given an opportunity for a face to face then be judged on merit? Plus they didn't get enough information from us in the first place to even know if we were qualified beyond the online app and our submitted resume.