The interviewers were professional and well organized. They made me feel welcome when I arrived and followed up with me after the interview was completed. Overall it was a good experience and I appreciated the follow up.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer.
You will meet with anyone that oversees you in the office and, depending on the property, the GM as well.. if you are applying for a high level role, you will also meet meet with someone from our corporate office in Dallas.
Interview questions [1]
Question 1
tell me about a time you had an upset person/guest/customer and what you did to turn that situation around.
I applied through college or university. The process took 2 weeks. I interviewed at Omni Hotels (New Haven, CT)
Interview
Interviewed with department manager, director and general manager after completing 6 month internship, was offered at part time position in human resources. I worked there for 5 years before my position was eliminated and in lieu of being laid off, I was promoted to the sales team. I also had to interview again for the new position with the department manager, department director, director of HR and the general manager as I did with my two subsequent promotions.
Interview questions [1]
Question 1
Where do you see yourself in 5 years? What are your goals with the company? What are your best and worst qualities? How can you apply the power of one to your position?
