I applied through college or university. The process took 2 weeks. I interviewed at Omni Hotels (New Haven, CT)
Interview
Interviewed with department manager, director and general manager after completing 6 month internship, was offered at part time position in human resources. I worked there for 5 years before my position was eliminated and in lieu of being laid off, I was promoted to the sales team. I also had to interview again for the new position with the department manager, department director, director of HR and the general manager as I did with my two subsequent promotions.
Interview questions [1]
Question 1
Where do you see yourself in 5 years? What are your goals with the company? What are your best and worst qualities? How can you apply the power of one to your position?
The interviewers were professional and well organized. They made me feel welcome when I arrived and followed up with me after the interview was completed. Overall it was a good experience and I appreciated the follow up.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer.
You will meet with anyone that oversees you in the office and, depending on the property, the GM as well.. if you are applying for a high level role, you will also meet meet with someone from our corporate office in Dallas.
Interview questions [1]
Question 1
tell me about a time you had an upset person/guest/customer and what you did to turn that situation around.