I applied online. The process took 1 week. I interviewed at Old Navy (New York, NY)
Interview
Phone interview briefly describing yourself, mentioning your availability, etc.
In store group interview in which you choose an outfit pertaining to a given scenario with the Service and Training Manager leading it. This is usually the person who you had the initial 1:1 phone interview with.
Final interview with Store Manager. Usually 1:1. Usually covers availability, questions such as what makes you so special to work here over all the other candidates? Stuff like that. But usually, if you've made it this far, it's very likely you will be getting hired after this interview.
Interview questions [1]
Question 1
Name a time when you had to deal with a difficult customer. How did you handle the customer?
I applied in-person. The process took 5 days. I interviewed at Old Navy in Jul 2014
Interview
It was an open interview, with the two leading managers of the store. They each looked at your resume and would ask about availability and why you would want to work there.
I applied in-person. The process took 1 week. I interviewed at Old Navy in Jan 2015
Interview
I applied online , took about a week . I got a call last week Sunday for an interview on Tuesday . It was a very easy interview . It was actually a group interview . But we played the "toilet paper game" . I got a call back 4 days later saying I passed the background check .