They ask about how much is known about old navy products. They also ask to assemble an outfit and how to find a specific style for a customer. Asked if morning shift is available.
Interview questions [1]
Question 1
What would you tell a customer if they couldn’t find a product they were looking for?
I applied in-person. I interviewed at Old Navy (Pasadena, CA) in Jun 2018
Interview
I walked into the store and asked to speak with the manager. I told them I was interested in working there and had done retail work before. They told me to come back at the same time the next day. I said okay, came back the next day. I was interviewed on the floor and offered the job on the spot.
Interview questions [1]
Question 1
Am I comfortable working the front(as a cashier)?
What’s your previous work history?
Have you ever worked in retail(specifically fashion/clothing)?
I applied in-person. The process took 4 days. I interviewed at Old Navy in Oct 2021
Interview
The GM of the store reached out to me first and then a follow up with the stores HR manager and set up a time for an in person interview. It lasted close to two hours and it was a very detailed conversation about my past work experiences, what I liked and what I had learned, my coaching style and where I wanted to go career wise and then it the GM explained all the duties and expectations of the role and we talked through situational scenarios and then we had about 20-30 minutes at the end where we discussed the perks of the company as far as benefits and future endeavors the company was planning. The GM gave me her testimony as to why she loved her job and we agreed together this was a place I wanted to be. She thanked me for my time and said she would get back with me later that day. She called in the evening and had a full offer with pay, benefits and start day requests/requirements. I did not have to interview with the DM or partnering GM which was slightly surprising but I can see now that GMs are such high level leaders that their talent acquisitions are accepted at face value with no further interviewing.