I applied online. The process took 2 weeks. I interviewed at Old Navy (San Diego, CA) in Apr 2023
Interview
It was easy process interview lasted like 20 min or less asked about availability and previous work experience, and it was more like a conversation than an ask and then answer question.
Interview questions [1]
Question 1
Availability Work experience Situation with a upset costumer
The interview was pretty easy. The whole process was straight forward, as expected. It was only one interview. I was asked about my background. Familiarity with retail and hours. Interviewer was kind and welcoming. A super causal experience. I left feeling confident about it.
I applied online. The process took 2 weeks. I interviewed at Old Navy (Toronto, ON) in Sep 2019
Interview
Phone interview, followed by a group interview. It felt like they wanted to get a sense of everybody's personalities. It was in the back of the store and we were all sat in a circle.
Interview questions [1]
Question 1
How would you help a customer who is complaining, how would you go above and beyond to help a customer, when was a time you felt like you had the ability to change a customer's day.