I applied through an employee referral. The process took 1 week. I interviewed at New York Life in Mar 2012
Interview
Interviewed with the Administrative Officer. Really basic questions with one trick question at the end to test your critical thinking. Skills test that includes math and grammar. Overall a very basic interview.
I applied online. The process took 2 days. I interviewed at New York Life (Rochester, NY) in Sep 2010
Interview
Had a phone interview first, then 1:1 interview which involved a simple math test as well as a simple skills test on the computer. Standard interview questions involved.