Microsoft Service Account Manager interview questions
based on 89 ratings - Updated Jan 7, 2026
Averageinterview difficulty
Mostly positiveinterview experience
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54%
Applied online
Applied online
22%
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13%
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Recruiter
7%
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In Person
4%
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Service Account Manager applicants have rated the interview process at Microsoft with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.2% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at Microsoft (Los Angeles, CA) in Oct 2020
Interview
The processes wasn't that bad. Although Microsoft took a while to get back to me for a decision, the interview was not that bad. They asked simple questions and want to know more about your experience, which they focused on my resume.
Interview questions [2]
Question 1
Tell me about a time you solved a problem for a client?
Video chat with multiple people. They asked me a series of questions that were related to customer service and the tasks I would be performing, as well as my experience.
I applied online. I interviewed at Microsoft (Austin, TX) in Jan 2020
Interview
Surprised that it was actually comprised of mostly qualitative questions rather than diving deeper into proof of quantitative / analytic abilities. Everyone I interacted with was enthusiastic and seemed genuine.
Interview questions [1]
Question 1
"Tell me about when" and "How did you manage" questions