I applied through an employee referral. I interviewed at Mercer (Urbandale, IA) in Jun 2017
Interview
There was a phone interview and a one on one interview. In the one on one interview was able to get a very good understanding of the culture and of some of the expectations for my position.
Interview questions [1]
Question 1
How would my retail experiences help me with being a good person for the position of benefits counselor.
I applied online. I interviewed at Mercer (Norwood, MA) in Jun 2017
Interview
I had two interviews. The first interview was a video interview. It was self-explanatory with a series of different questions. My second interview was in person. Both managers were very welcoming.
Interview questions [1]
Question 1
What are some of the strengths in which you've shown at your previous jobs?
I applied in-person. I interviewed at Mercer (Norwood, MA) in Jun 2017
Interview
I went to a job fair in their Norwood, MA location. After an initial screening of my resume and qualifications, I was told about the position and the benefits that are included with the company. After I was taken then to be interviewed by someone in HR. It was a very good interview, the questions were very straightforward.
Interview questions [1]
Question 1
Have you ever worked in a customer service role in the past?