Lowe's Home Improvement interview questions

Most difficult question for me to answer was "name a time where you could not meet the expectations or needs of a customer in an incident, what did you do about it and how did you feel?" something along those lines. It is always hard to pick out your own faults and describe them without making yourself sound horrible, but you also want to be honest and realize that we are not perfect and admitting to mistakes or challenges we have faced in past is important to learn in the future.

It is a very generic interview. No curve balls.