The process took 2 weeks. I interviewed at Lowe's Home Improvement (New Hudson, MI) in Aug 2011
Interview
Applied to Lowes online. Was very persistent about calling HR manager every week to engrain my name in her head for the job opening listed online. Interviewed with HR manager, Assistant store manager and then finally the Store Manager and was offered the job on the spot. Standard interview questions; why do you want to work at Lowe's?, Why do you want to work in this department?, tell me about a time when you had to work with a teamate?, How about a teammate you had difficulties getting along with?, etc.
Interview questions [1]
Question 1
Tell me about a time in which you dealt with a difficult customer who was angry? Be specific.
I applied online. The process took 2 months. I interviewed at Lowe's Home Improvement (Chalmette, LA) in Apr 2011
Interview
I applied for the job of a Weekend Salesfloor Team position online. I got a call the next week for an interview. I did well. The Human Resource manager asked some basic questions from his book verbatim. I finished the interview and he told me that he will call for the next. Three weeks later, he called me for a second interview with the store manager. I had waited an hour at the bench outside his office. As soon as I walked in, I knew from his posture and demeanor that this was a manager who might be very arrogant and I was right. He asked me questions about my work experience and what I would do in situations where I am assisting a customer. Overall it went well. SM and HR were impressed with me so they asked me to take a background check and a drug test that same day. After I had finished, HR told me they will call me if I obtain the position. Three weeks later, was offered position.
Interview questions [1]
Question 1
How would you handle a situation if a customer wants an item that the store stop selling or ran out of?
The process took 4 weeks. I interviewed at Lowe's Home Improvement (Fayetteville, WV) in Sep 2011
Interview
Applied with the online system on August 18th for a Weekend CSA II position which included the personality assessment online. Heard nothing back until September 8th when I received a call from the HR Manager asking if I was still interested in the position and asking if I was available for an interview the next morning at 10am. I accepted and showed up 5 minutes early well dressed in a polo,dress pants,and dress shoes where I was directed to sit and wait on a bench in front of the manager's offices. Around 10 on the dot, the HR Manager walked past and asked me to please come in. We immediately went over the job description,which I had to sign that I agreed to,went over my scheduling (Fri,Sat,Sun/10am-7pm), and then said that if I was chosen for the position I would be offered the job over the phone and they would then run my background check, I would come in and sign my papers and submit to the mouth swab drug test. We then spent about 10 minutes just talking and going over my resume then she began a 6 question interview in which she wrote down my answers. Then she asked if I would like my second interview with the store manager that day and I very graciously accepted. We then spent the next 30-40 minutes waiting on the manager in which I helped her decide between a Mac or a PC because I am very highly trained in the computer field. The manager then came and took me across the hall to his office where he conducted a 15 minute interview and said I did very well for my first interview and he was impressed with the way I dressed. They still had to interview 2 more candidates for the position and said they had 1 more interview that day and the last interview would be on Tuesday and they should have their candidate chosen no later than Wednesday evening-Sept.14. It just so happened the next candidate was waiting on the bench as I was leaving and was dressed in a polo,faded jeans,nike's,and diamond stud earrings......Overall,I was at Lowe's fou about 2 hours.
Interview questions [5]
Question 1
Name a time when you had to sell an item to someone.