Applied online, got a call from the recruiter for a phone interview, lasted 20 mins. Most of the questions were behavioral type questions about customer service, teamwork and prioritization. I think in total, i had about 8-9 questions which also included talking about my background. The recruiter also took time to explain what they were looking for and what they were willing to offer. Overall, get your answers ready to all those questions because you wont have a lot of time to start thinking on the phone. PLus you might get 1 or 2 questions you are not ready for but that is ok.