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Kantar Customer Service Representative interview questions

based on 14 ratings - Updated Apr 2, 2026

Average interview difficulty

Very positive interview experience

How others got an interview

50%
Applied online
Applied online
20%
Employee Referral
Employee Referral
10%
Recruiter
Recruiter
10%
Other
Other
10%
Staffing Agency
Staffing Agency

Interview search

14 interviews

Account Manager Interview

May 17, 2024

Anonymous Interview Candidate

No offer

Positive experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at Kantar (Lisboa, Lisboa) in Mar 2023

Interview

O recrutador foi impecável do começo ao final da entrevista. Deu todas as informações sobre a vaga, sobre a empresa, sobre os desafios, a futura equipa, salário, benefícios, etc. Além disso, foi extremamente transparente quanto ao feedback, trazendo os pontos fortes e à melhorar. Foi cordial e solicito. A entrevista foi "fácil" no sentido de ter sido muito bem conduzida, mas o processo seletivo é bem rigoroso e complexo.

Interview questions [1]

Question 1

Experiência profissional, experiência de mercado, conhecimento em ferramentas específicas, experiência com equipas internacionais.

Answer question

Account Manager Interview

May 8, 2024

Anonymous Interview Candidate

No offer

Neutral experience

Average interview

Application

I applied through an employee referral. The process took 2 weeks. I interviewed at Kantar (Londres, Inglaterra) in Jan 2020

Interview

Face-to-face interview, with a case study. At first, the focus was on my past experience, personal and workign styles, and ability to manage a relationship with multiple clients. I then had to prepare a case study on the spot, with dummy data provided and a few key questions.

Interview questions [1]

Question 1

How would you manage a situation in which your two biggest clients have an urgent request at the same time?

Answer question

Customer Service Representative Interview

Feb 23, 2023

Anonymous Interview Candidate

No offer

Negative experience

Difficult interview

Application

I applied through other source. I interviewed at Kantar

Interview

I was looking forward to my interview, even made sure I was off work and everything. I had my interview at 9:30am, they cancelled my interview at 2:00am hours before because they already filled the position. Very unprofessional.

Kantar response

Thank you for taking the time to leave your feedback, this will be passed onto our teams to ensure we continue to learn and grow.

Viewing 6 - 10 of 14 Interviews

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Kantar interviews Kantar Customer Service Representative interviews

Account Manager Interview

May 17, 2024

Anonymous Interview Candidate

No offer

Positive experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at Kantar (Lisboa, Lisboa) in Mar 2023

Interview

Interview questions [1]

Question 1

Experiência profissional, experiência de mercado, conhecimento em ferramentas específicas, experiência com equipas internacionais.

Answer question

Account Manager Interview

May 8, 2024

Anonymous Interview Candidate

No offer

Neutral experience

Average interview

Application

I applied through an employee referral. The process took 2 weeks. I interviewed at Kantar (Londres, Inglaterra) in Jan 2020

Interview

Interview questions [1]

Question 1

How would you manage a situation in which your two biggest clients have an urgent request at the same time?

Answer question

Customer Service Representative Interview

Feb 23, 2023

Anonymous Interview Candidate

No offer

Negative experience

Difficult interview

Application

I applied through other source. I interviewed at Kantar

Interview

Kantar response

Thank you for taking the time to leave your feedback, this will be passed onto our teams to ensure we continue to learn and grow.

Kantar

Kantar Customer Service Representative interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

Interview search

Account Manager Interview

Account Manager Interview

Customer Service Representative Interview

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Account Manager Interview

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