I interviewed at John Lewis & Partners (Cambridge, East of England, England)
Interview
Was in a small group of around 8-10 people. We were asked our names and our favourite thing about Christmas. Then we were given a sheet with different scenarios on it and had 5 minutes to make notes on how we'd approach these scenarios before sharing our answers as a group. Some people dominated the conversation, making it hard to get a word in with interrupting.
Interview questions [1]
Question 1
How we would respond to 4 different customer service scenarios
I applied online. The process took 1 day. I interviewed at John Lewis & Partners (Reading, Inglaterra) in Oct 2025
Interview
Group discussion with couple of questions about how to improve in-store policy, customers' relationship, new christmas theme idea, etc..
There was no individual interview in this job interview.
At the end of the interview, each of us fill a time availbility form.
Interview questions [1]
Question 1
How to sort out problems when the store is full of customers
I interviewed at John Lewis & Partners (Lees, England)
Interview
Fair and trasnparents,. Diffucult questions, but easy to prepare and undertsand. Gave me a good undersdtanding. The Manager and Recruitment team were excellent. They helped me prepare. They also helped with the arrangements.
Interview questions [1]
Question 1
Most difficult customer situaton that I have handled