I applied online. I interviewed at John Lewis & Partners in Oct 2021
Interview
I applied online. I uploaded my CV and completed the scenarios, was not too difficult. I was invited to a group interview, just had to pick the day/time that suited me. A group interview with five other people. We had a couple of different scenarios in which we had to discuss and then decide on appropriate actions for, as a group. We then had to answer some written questions describing why we wanted to work for John Lewis and a couple of other scenarios. Everyone was very friendly and the process was smooth.
Interview questions [1]
Question 1
Why do you want to work at John Lewis? What makes excellent customer service?
Well organised, fair, relaxed. Uploaded CV first Involved group work working on a problem and solving with people you only met a few minutes ago then an individual interview afterwards with a manager, formal but didnt feel pressured
There was group work and an individual interview as well. The groups consisted of 6 people, they gave different scenarios and you would have to come up with solutions to each problem with your group.