Group interview, they sit you in a waiting room with everyone for 20 minutes then starts the group interview where you get asked a multitude of scenario questions . After these you would do solo scenario questions
Interview questions [1]
Question 1
What if one of the displays are messy and a customer is looking for something in that display
I applied online. The process took 4 weeks. I interviewed at John Lewis & Partners (Leicester, Inglaterra) in Feb 2025
Interview
Entirely group based, no one to one contact. Somewhat impersonal. Essentially an extension of the online assessment, it can feel a little informal in the moment, so the onus is on the participant to stand out with their answers in a room of 11 people.
The questions published online were unhelpful.
Interview questions [1]
Question 1
Frustrated customers are waiting to pick up their parcels in a queue. There are not enough people on tills. Another customer comes up to you with a broken plate asking if there are any more in stock. What do you do?
Started with a group activity where we were given descriptions of different products and had to explain which one was most suited to a hypothetical customer. Then had a 1-2-1 interview