John Lewis & Partners interview questions

The interview process is split into two parts. A group assessment where you need to try and get your points across to indicate confidence in your own opinion. The next part is a one to one interview that last roughly 30 minutes. During this part of the interview process it is important to shows how you embody the values of John Lewis through different scenarios where you display them.

VERY long online application form, group assessment, face to face interview. Facilitator and assessor will observe how you as a group and as individual respond to collective task - scenario which has a questions on the end. It is about how you would deal with unhappy customer and how you prioritize task (Health/Safety first than customer - remember) and do not use answer I would call manager often, they want see that you take an ownership.