John Lewis & Partners interview questions

First an online assessment, with what-must-do and what mustn't-do in the store as a partner, in order to identify if your behaviour represents the values of the group. The interview was also an assessment exercise. In groups of three, we received a briefing describing a situation at a store and we should discuss in each order the shop assistant should execute her/his tasks and why. This part of the assessment was closely observed by a John Lewis team member. The second part of the assessment was individual, as we received three situations that may occur in a store and we should explain how we would solve these situations. Quite common sense and somehow similar to the online assessment. The interview was held at Welwyn Garden City, UK.