John Lewis & Partners interview questions

You apply on line by answering questions about how you rate certain customer service scenarios. Takes about 45 minutes. If they like your responses, you are invited to a group assessment. This is usually 2-3 hours long and you sit with 4 or 5 other people at a table, watched by an assessor and they see how you interact and answer the tasks.

After an online assessment, there was a group interview at the local store with around 10 people. They kept three or four people on after the group interviews and completed two individual interviews, both of which were situation based.