Easy process. Several telephone interviews. I declined to continue the process after finding out the available schedule for the position. If the schedule would have been better I would have likely taken the job.
Interview questions [1]
Question 1
What was the most challenging customer service experience you faced in the past?
I applied online. I interviewed at Intuit (Tucson, AZ) in Oct 2010
Interview
Apply on line. You will recive an e-mail acknowledgement of the application. Next would be an appointment for a phone interview. Second interview could be by phone or could be in person. Live call test. Uses the STAR method; Situation or Task, Actions, Results. Expect to give a detailed
Interview questions [1]
Question 1
Discribe your most difficult call and how you resolved it.
I applied through an employee referral. The process took 3 weeks. I interviewed at Intuit (Washington, DC) in Sep 2010
Interview
Fast Track with Referral. Find similar postings on position and value props. best way to succeed is by answering questions in a conversational manner while following the STAR method. Recruiter will ask salary requirements to ensure not over employed or unrealistic expectations. Discuss company culture and experience that is most relevant.
Interview questions [1]
Question 1
sometime some interviewers are unprepared and go off directly line by line in HR question guidebook or guidelines. Don't try to steer off track as they only have 3 small lines to take notes/especially over phone interviews. concise and logical wins the game