Intuit Customer Service Representative (CSR) interview questions

I was given a brief by Talent Acquisition; I would have to put together a presentation about myself (brief introduction, proud work achievement and a data analysis), take part in a role play where I was a QB sales consultant, and then a typical Q&A. I found the interview brief daunting at first as I had never needed to prepare a presentation for a job interview before. It had also been about ten years since I last used PowerPoint so I had some anxiety around using it again. However, once I worked out the structure of how I wanted to present, I became more confident and sure of myself. I think the whole interview process really helped with preparing me for the actual job.