Insight Global Customer Service Representative (CSR) interview questions

Initial communications between my recruiter were very thorough. They helped me prep for the opporutnity and set expectations for the interview. The first interview was with a Sales Manager and 3 Account Managers in the office. They were direct and let me know what the day to day job duties were as well as their personal experience. This was followed by a lunch interview that was focused more on my abilities to communicate and connect with people.

Talked with corporate recruiter about setting up an in-person interview. Very pleasant, helpful. Went to the Chicago (Rosemont) office for an interview. Like many other said, the setup is odd and feels very unprofessional. You feel like you're being interviewed just to have a large pool of applicants and make the job seem more competitive. Spoke to three account managers, all of which seemed underqualified to conduct an interview. Was barely asked about my resume; instead, the interview was very conversational as the corporate recruiter had warned me. Felt VERY unprofessional, and from the moment I spoke to these individuals I knew I wouldn't want a job here, especially given my experience even right out of undergrad. If you have experience and seem driven and proud of your professional accomplishments, they probably won't be interested. The questions revolved mostly around "why do you want sales", etc, but it always seemed to circle back to the interviewer - ask questions and they will talk and talk and talk. It felt more like sorority rush than a job interview. In fact, one comment by an interviewer was, "you don't want to be the oddball in this office." This makes sense, although it was a red flag that they recruit exact replicas (physically and personality wise) for this position. It was not a good fit for an open-minded, driven professional such as myself, which is probably why I was not asked to interview for the final round.