Insight Global Customer Service Representative (CSR) interview questions

I had one introduction call with someone I knew from a connection. After that, she gave me a zoom meeting call, which I proceeded to join, and seemed so excited to be talking to me and told me what the next steps would be in the process, and then completely ghosted me. Unprofessional...listen to what you read online.

Consisted of one 30 minute information session interview. The interviewer was almost 10 minutes late to the call and ended the call abruptly. I followed up and never got a response.