Where can I find IKEA interview experiences by job title?

Sales Associate (681) ; Cashier (416) ; Sales Co-Worker (409) ; Customer Service Representative (383) ; Customer Service (316) ; Sales (264) ; Visual Merchandiser (233) ; Interior Designer (224) ; Sales Coworker (220) ; Sales Assistant (207) ; Manager (185) ; Vendeur (167) ; Warehouse Worker (167) ; Team Leader (165) ; Goods Flow Co-worker (124)

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IKEA

IKEA Customers Service interview questions

based on 77 ratings - Updated Mar 22, 2026

Easy interview difficulty

Very positive interview experience

How others got an interview

92%
Applied online
Applied online
5%
In Person
In Person
3%
Other
Other

Interview search

77 interviews

Customer Service Interview

Jun 22, 2018

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at IKEA (Miami, FL) in Jun 2018

Interview

The Interview was very comfortable. I felt welcome and I didn't feel rushed when I needed to think of some answers to questions. The interviewer was not only patient but was also a good listener.

Interview questions [1]

Question 1

What would you do if you saw a coworker struggling to help an unsatisfied customer.

1 Answer

Customer Service Interview

Jun 21, 2018

Anonymous Interview Candidate

No offer

Neutral experience

Average interview

Application

I applied online. I interviewed at IKEA (Covina, CA) in May 2018

Interview

It was a very laid back interview process along with a hiring manager and someone else. Unfortunately they said I was going to get a call back and I never received anything.

Interview questions [1]

Question 1

Have you ever worked with anyone with a different background or culture than you.

Answer question

Customer Service Interview

Jun 19, 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 week. I interviewed at IKEA (Los Angeles, CA) in Jun 2018

Interview

Apply Online, Get a confirmation email setting up a phone interview, Have the phone interview, Set up an interview with a manager at IKEA, and then wait for an email stating if you are hired or not.

Interview questions [6]

Question 1

Describe a time where you went above and beyond for a customer.

Answer question

Question 2

Why do you want to work for IKEA?

Answer question

Question 3

Describe a time where you have dealt with a difficult customer.

Answer question

Question 4

Why should we hire you over the other applicants?

Answer question

Question 5

What are your expectations of your manager and peers?

Answer question

Question 6

Describe a time where you completed a team project.

Answer question

Viewing 61 - 65 of 77 Interviews

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Jobs at IKEA

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IKEA interviews IKEA Customers Service interviews

Customer Service Interview

Jun 22, 2018

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at IKEA (Miami, FL) in Jun 2018

Interview

The Interview was very comfortable. I felt welcome and I didn't feel rushed when I needed to think of some answers to questions. The interviewer was not only patient but was also a good listener.

Interview questions [1]

Question 1

What would you do if you saw a coworker struggling to help an unsatisfied customer.

1 Answer

Customer Service Interview

Jun 21, 2018

Anonymous Interview Candidate

No offer

Neutral experience

Average interview

Application

I applied online. I interviewed at IKEA (Covina, CA) in May 2018

Interview

It was a very laid back interview process along with a hiring manager and someone else. Unfortunately they said I was going to get a call back and I never received anything.

Interview questions [1]

Question 1

Have you ever worked with anyone with a different background or culture than you.

Answer question

Customer Service Interview

Jun 19, 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 week. I interviewed at IKEA (Los Angeles, CA) in Jun 2018

Interview

Apply Online, Get a confirmation email setting up a phone interview, Have the phone interview, Set up an interview with a manager at IKEA, and then wait for an email stating if you are hired or not.

Interview questions [6]

Question 1

Describe a time where you went above and beyond for a customer.

Answer question

Question 2

Why do you want to work for IKEA?

Answer question

Question 3

Describe a time where you have dealt with a difficult customer.

Answer question

Question 4

Why should we hire you over the other applicants?

Answer question

Question 5

What are your expectations of your manager and peers?

Answer question

Question 6

Describe a time where you completed a team project.

Answer question

IKEA

IKEA Customers Service interview questions

Easy interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Service Interview

Customer Service Interview

Customer Service Interview

Top companies for "Compensation and Benefits" near you

Jobs at IKEA

IKEA interviews FAQs

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Bowls

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Customer Service Interview

Customer Service Interview

Customer Service Interview

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