I applied online. The process took 4 days. I interviewed at Hilton (Tampa, FL) in Apr 2012
Interview
It was a pretty laid back interview. She gave me some scenarios of people calling and I answered them the best I could. It was a little awkward pretending to talk on the phone with her but she was easy to talk to so it made it more comfortable.
Interview questions [1]
Question 1
How would you handle a guest that wasn't satisfied with their stay?
I applied online. The process took 2 days. I interviewed at Hilton (Alexandria, VA) in Mar 2016
Interview
Virtual Interview through a Webcam scenario to be reviewed by hiring managers. This process was straightforward with questions and scenarios one would expect in this type of interview. The interview gave you several moments to prepare for your answer then three minutes to answer the questions as thoroughly as possible.
Interview questions [1]
Question 1
Describe one time you worked with an angry customer and how you handled the situation?
I applied online. The process took 2 months. I interviewed at Hilton (Orlando, FL) in Dec 2015
Interview
The interview process was very impersonal. I found the online interview process awkward. There was no one to actually talk to, just answering questions into the camera. I did not feel comfortable. There was several weeks between applying and then the online interview and then the response for a job offer. By then more than two months went by and I found another opportunity.
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