I applied online. The process took 1 week. I interviewed at Hilton in Feb 2019
Interview
Online video interview , phone interview, a test everything was done virtually, very easy interview just be your bubbly self with a guest wins mentality. Interviewers were very nice and made the process very easy.
Interview questions [1]
Question 1
I don’t remember but definitely be bubbly and the guest always wins
I applied online. I interviewed at Hilton (Raleigh, NC) in May 2021
Interview
it was virtual and not very user friendly, the same questions every single other company uses. The time given to answer each question was not enough for most of my answers.
Interview questions [1]
Question 1
Name a time you had to go above and beyond for an irate customer?
Interviewer was kind and knowledgeable. Building seemed quite organized, busy, and efficient. I had to fill out paper work for 5-10 minutes. I spoke with interviewer for 10 minutes. They require you to read off a paper to respond to a client in making an appointment.
Interview questions [1]
Question 1
Please read what is on the paper as if making an appointment for a customer.