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      Hertz

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      Customer Service Representative Interview

      Sep 16, 2014
      Anonymous Interview Candidate
      No offer
      Negative experience

      Other Customer Service Representative Interview Reviews for Hertz

      Customer Service Representative Interview

      Feb 10, 2026
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I interviewed at Hertz

      Interview

      Lengthy, unprofessional, waste of time, needed to send confidential information over email which could be easily assumed as a scam, spent a lot of time but declined offer in the end

      Interview questions [1]

      Question 1

      Customer service experience and how to solve problems
      Answer question
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Hertz

      Interview

      Applied for the position in late July and receive a phone call for an 10min phone interview early August. The phone interview went pretty well as far as I was concerned. I was ask basic questions then at the end of the phone interview I was ask specifically what time would work best for me if I were to get an in person interview. I told the recruiter on the phone that I 10 o'clock AM the next week would work for me since I had no plans. Well whenever it was time for my interview that following week I arrived at the branch where the interview was suppose to take place at 10 o'clock AM and was told by one of the front desk customer service representatives that my my interview was actually schedule for 8 o'clock am which I knew was very inaccurate. So I was told to contact my phone recruiter and she then told me to stand by so she could make a phone call to the person who was scheduled to interview me in person for the actual interview. About 10mins later I was interviewed by the Branch manager instead of the General manager. Overall I think this was very unprofessional not to even be organized. I know this is a very good company to work for and I will not give up on them. It's been 3 weeks and I've still haven't heard anything, so I'm gonna keep my hopes up and wish that maybe some day before the holidays I'll receive a call back.

      Interview questions [1]

      Question 1

      Basic questions
      Answer question
      1

      Account Manager Interview

      Feb 1, 2026
      Anonymous employee
      Estero, FL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Hertz (Estero, FL)

      Interview

      Very lengthy process. May have to reach out to recruiters to find out status. Three part interview that will last over 1 month possibly. Not much room for salary negotiations unless position has been open for lengthy period.

      Interview questions [1]

      Question 1

      Time management and follow up skills.
      Answer question

      Customer Service Representative (CSR) Interview

      Dec 28, 2025
      Anonymous Interview Candidate
      Winnipeg, MB
      No offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 3 weeks. I interviewed at Hertz (Winnipeg, MB) in Oct 2025

      Interview

      good, smooth. It was a very straight forward interview, i had the first in person, then the second stage was online, after then i didnt hear from then for a while

      Interview questions [1]

      Question 1

      How to deal with an angry customer
      Answer question