HelloFresh Recruiting interview questions

Following a 40 minute telephone interview which seemingly ended very well, I was told that they would contact me to let me know whether I had gotten through to the face-to-face interviews that were due to take place the following week. I was never contacted about my success or otherwise now over 3 weeks later. I sent a thank-you and follow up email one week after the telephone interview to follow up and they did not respond. Not only was this extremely unprofessional but also ironic given that I had an interview question about dealing with rejecting candidates.

I was contacted by a recruiting coordinator for an initial phone screen. The call with one of the recruiters was arranged quickly and took place a couple of days later. We went through my background and experiences, talked about the role and responsibilities. Pretty standard. I was then told that they would need a couple of weeks to determine next steps and that I will hear back soon. Well, after four weeks and two follow-ups, still nada. The irony is that every company emphasizes candidate experience (no exception here), yet, most have a hard time adhering to their own "best practices," BUT as a Recruiter-candidate, you will be judged harshly on your approach and philosophy. HelloFresh is no exception. Feels a bit hypocritical, given that (apparently) candidates don't deserve a followup email.