HSBC Universal Banker interview questions

Telephone interview with a small test. So firstly they asked me to write a bit about my selves and etc. On their online form. Then they conducted an interview over the phone in which I had to answer a few questions regarding my personality and skills.

The first step is signing up to the HSBC online portal and then completing the application online. Some skills and situational awareness tests also needed. After you submit the application then you usually get an email message completing you to complete the online test. After this if you are successful, then they call you for a phone interview. After the phone interview I was invited to a face to face interview in branch, they asked standard competency based questions and I was asked to complete two tasks. one was a roleplay exercise, and another was where you were given tasks and you and to arrange them to fit a day.