I applied online. The process took 1 week. I interviewed at H&M (Vancouver, BC) in May 2019
Interview
Brief phone interview followed by an in-store "audition". In the audition, you are expected to perform tasks on the floor such as customer service, running garments back onto the sales floor, and cleaning.
Interview questions [1]
Question 1
Tell us about your previous experience in customer service
I applied in-person. The process took 2 weeks. I interviewed at H&M (Daly City, CA) in Dec 2017
Interview
Fist I got a phone screening by the store manager. I was asked several questions like how is my availability where did it last work etc. then I had an in person interview with two department managers. I was called shortly after and hired.
I applied through an employee referral. The process took 5 days. I interviewed at H&M (Portland, OR) in Aug 2018
Interview
I applied through an employee referral, and was hired within a week. I had a 20-30 minute phone interview with a department manager. I was asked pretty standard customer service interview questions, and the interviewer was easy to talk to. A few days later I had a 30-40 minute in-person interview with the store manager. I was asked pretty similar questions, and the conversation was fairly casual. The whole process was thorough, but easy if you are well prepared. I also recommend wearing something that reflects your personal style.