Gap Sals Associate interview questions

The Customer Experience Manager called me a couple of weeks after I applied online to come in for a group interview the next morning. She and the Store Manager conducted the interview with five of us in a storage room in the back of the store. They told us from the beginning that the interview was casual and informal, mostly just to get to know us. It felt more like a conversation than an interview. Everyone in the store seemed really relaxed and happy. I felt pretty good about the interview, even though I have limited retail experience. The managers really seemed interested in us and mainly asked questions about our personalities, style of work, and interests.

I was called in for an interview and scheduled it for the following week. I interviewed with the store manager and it was probably one of the shortest interviews I had ever had. I was asked very generic questions but answered them pretty well. Some of the questions were, "When was a time that you had to give fashion advice to someone" and "Describe a time you gave exceptional customer service." Most of the interview was making sure I understood that I had to sell the Gap credit cards and that was what my hours would be dependent on.