I applied online. The process took 3 days. I interviewed at Gap (Atlanta, GA) in Oct 2011
Interview
Group/Panel interview with four other candidates. The hiring manager asks typical behavioral questions, such as (this is not word-per-word):
"describe your clothing style in two words"
"when did you last consult someone w/ fashion advice and what advice did you give"
they like to see people who are upbeat, excited, and energized. smile! A lot of questions can applied to your day-to-day life, so showcase yourself as a fun, approachable person.
Interview questions [1]
Question 1
where did you last receive excellent customer service?
The process took 3 days. I interviewed at Gap (Bloomington, MN) in Sep 2011
Interview
Well it was a group interview with six of us. It was real bnasic and the Interviewer she made the interview comfortable for us all. i felt that even though the interview was comfortable only 3 of the 6 of us were only going to get hired. after the interview she told us there will be a background check and that they would contact us on a hiring decision whether we did or did not get the job. Well it will be going on two weeks on thursday and i still have not heard from them. I am wondering if maybe i should call them?? Hey what much do I have to lose.
Interview questions [1]
Question 1
Name a situation where you had to break the ice in a situation?
I applied online. The process took 2 days. I interviewed at Gap (Astoria, NY) in Oct 2011
Interview
Regarding the hiring and interview process, i applied online via the "careers" section of the website www.gapinc.com and within two (2) days i received a call from the hiring manager, to come in for an interview on Thursday of the same week. The interview was relatively easy and somewhat generic/textbook, it was in a group panel format (4 other persons) in the stock/back area of the store. The hiring manager began by giving some background information about the company with respect to its history, past/current owners, and the products that they provided (apparel, footwear accessories). Following, we were asked some questions that i personally render as typical to anyone applying for a position within the retail industry such as:
1. Tell me about yourself, school and work history.
2. Why do you want to work for Gap?
3. Define your idea of good customer service.
4. Tell me about a time when you received or exercised good customer service skills.
Following this, we had somewhat of a role play/selling task which after doing much research is TYPICAL of most Gap interviews. Here, we had to pick a particular outfit (head to toe), explain our choices, and then attempt to sell it to the hiring manager who was acting as a customer. Finally, we proceeded back to the stock area, where she rounded up the interview by discussing work availability, scheduling, and the hours/salary for the position if one was selected.
Interview questions [2]
Question 1
Define what you consider as "good" customer service.