I applied through an employee referral. I interviewed at Fidelis Care
Interview
The interview is 2-2.5 hrs long. You're first interviewed by a supervisor and another person. Then, you'll be asked to take a test that evaluates your customer service skills over the phone and data entry. 95% and above is passing. Finally, you'll be interviewed by the head supervisor.
I applied online. The process took 2 days. I interviewed at Fidelis Care
Interview
Interviewed in the same day with hiring manager and Supervisor. There was a lot of talks about promotions and availability of overtime. Very thourough background check is done, can take weeks to finalize paperwork.
Got a call about 2 weeks after I applied online. Two separate interviews, each about 30 minutes long with supervisors and director. Received offer 3 days after second interview. Typical interview questions. Good experience. Very professional atmosphere.
Interview questions [1]
Question 1
How would you handle a certain situation.
What are your strengths and weaknesses.